Our Company Policies
OUR EXPERIENCED, TRAINED EMPLOYEES ARE AT YOUR SERIVCE AND ABLE TO HELP YOU FOR ONLY $100/HR.
No, we would never DO THAT TO YOU! WHY? Because it's worth what you paid for it. Period. At best a free estimate is a qualified guess, at worst it's a ploy that can and often does lead to a disaster and an under-valued product or lack of experience, knowledge and poor installation.
When you're paying for an estimate you're paying for that company's demonstration of their capability and competency. By not paying for an estimate you could very well be dealing with a shady, fly-by-night company. Remember to think into the future as well and any warranty issues that may arise. That "free" estimate you received won't follow through on any warranty issues.
Our Philosophy on charging for estimates is: the $100/hour rate buys you professionalism and clarity. We'll offer options in your best interest and take the needed time to help educate you and answer your questions. Other business philosophies out there will give you a 'free' estimate then more than make up for it in the price of the installation and windows. With us it's clarity from the beginning, no gimmicks, bells or whistles.
WE INVEST IN YOU SO YOU CAN INVEST IN GREGORY DOOR & WINDOW'S EXPERTISE. OUR INVESTMENTS ON YOUR BEHALF:
- Local Showroom
- Command Center complete with Office Manager, Logistics Manager, Sales Manager, Project Manager, Administration and Accounting Manager
- In-house Installation Crew
- Dedicated delivery vehicles equipped for deliveries
- Dedicated installation vehicles equipped for installations
- Dedicated service trucks equipped for service and repairs
- Dedicated sales vehicles equipped for sales
- DEDICATED PEOPLE WHO CARE!
STATISTICS - THE REAL DEAL
- We've been in business 20+ years (established 1998).
- Family owned and operated, just like the Andersen Windows we sell, they were established in the early 1900's and were family owned and operated.
- We believe in honesty, openness, transparency and communication to achieve common goals.
- Our employees are diligent, thorough and take pride in their work.
- We offer warranty service on our work.
GREGORY DOOR AND WINDOW'S MISSION STATEMENT (posted in our office)
- TO INFORM & PROVIDE THE CUSTOMER WITH THE PRODUCT THEY NEED
- TO GIVE EXCELLENT CUSTOMER & FOLLOW-UP SERVICE
- TO ENSURE A POSITIVE EXPERIENCE FOR ALL INVOLVED CUSTOMER AND GREGORY DOOR AND WINDOW
- TO PROMOTE A HAPPY WORKING ENVIRONMENT THAT IS PROJECTED TO OUR CUSTOMERS